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| Example: install toner cartridge |
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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Paper Jam Internal Tray Message
Grasp the green Toner Cartridge handle and pull the cartridge out of the machine. Grasp the Drum Cartridge handle and pull the cartridge out of the machine. Holding the handle on the cartridge, align the four pins (two on each side) on the cartridge with the grooves in the machine, and then slide the cartridge into place. more...
- Grinding or Clicking Noise From Inside the Machine
Grasp the green Toner Cartridge handle and pull the cartridge out of the machine. Grasp the Drum Cartridge handle and pull the cartridge out of the machine. Grasp the handle on the cartridge, make sure that the two pins on either side of the cartridge are properly aligned with the grooves in the machine, then slide the cartridge into the machine. more...
- Problems Sending or Receiving Faxes
'L1: On Hook' will be displayed on the top line of the Display Screen, and a dial tone should be heard. The loud speaker button is located on the Control Panel, to the left of the display screen and has a speaker symbol on the button. Press the [Down] arrow button to select 'Line L2', then press the [Loud Speaker] button again and listen for a dial tone. more...
- How To Replace the Toner Cartridge
Replace the Toner (Dry Ink) Cartridge . Grasp the green handle and lift up to remove the Toner Cartridge. NOTE: The Gauge Card is about the size of a credit card and is supplied with the Toner Cartridge. more...
- How To Replace the Drum Cartridge
Grasp the green Toner Cartridge handle and pull the cartridge out of the machine. Grasp the green handle on the Drum Cartridge and lift the cartridge up and out of the machine. Grasp the handle on the cartridge, make sure that the two pins on either side of the cartridge are properly aligned with the grooves in the machine, then slide the cartridge into the machine. more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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